Meet Our Team

Our Team operate internationally, supported by global experts who work alongside our own specialists to provide the very best expertise in our field at all times.


Charmaine Ross – Principle trainer and consultant in Australia

Charmaine has over 30 years experience in project, programme, change, quality, specification, data and systems management; and is experienced in setting up PMOs and developing methodologies. She is a dedicated and enthusiastic international trainer and consultant to both the public and private sectors; and as a certified Caliper accredited practitioner, brings soft skill to every training session.

Charmaine trains and consults globally across Australia, Asia and Africa. She is one of only a handful of Scrum trainers, and as a Scrum Certified Trainer (SCT™) she has been approved by ScrumStudy to deliver the following Scrum curriculums: Scrum Developer Cert. (SDC™), Scrum Master Cert. (SMC™), Scrum Product Owner Cert. (SPOC™), Scrum Agile Master Cert. (SAMC™) and Expert Scrum Master Cert. (ESMC™). She is also internationally certified by the APM Group to train Facilitation, PRINCE2®, PRINCE2 Agile™ and AgilePM®.

Guy Eastoe

Guy Eastoe is an internationally recognized industry thought leader and an APMG accredited consultant who specializes in portfolio, programme, project, value, risk, change and benefits management. Co-founding member of Snap Tech and the current Managing Director, he is considered to be one of the country’s leading PPM, Risk, Change and Benefits Realisation Consultant/Trainers. He has been consulting and training in this space for over 35 years, providing consulting services internationally in a wide variety of sectors.


Corrie Jordaan

Corrie Jordaan is a highly experienced Consultant and Trainer, certified to train Agile PM, Project Offices (P3O), Better Business Cases and PRINCE2. He has extensive experience in teaching and Consulting in both the government and private sector. Corrie is passionate about what he does and takes keen interest in his delegates, striving to ensure that they get the most from their training and are able to successfully apply their newly gained knowledge and skills in their own environment.

James Hebbard

James Hebbard specializes in Facilitation and Change Management; and is a Certified PRINCE2 Trainer. He is an NLP Master Practitioner and is accredited to train and consult using various recognized leadership and management models. He has been training and working in the Change arena over the last 10 years, has facilitated and trained leadership and change interventions for large international organisations, specifically on how to assist organizations, leaders, teams and individuals not only to accept change but also to use change initiatives to improve performance as well as profitability.

Nick Thomas

Nick is a senior trusted advisor, who builds long term collaborations allowing for a deeper mutual understanding of the needs of the organisation leading to effective change implementation. As a trained Business Coach, Nick has assisted individuals within organisations to fulfil their full potential. In recent years Nick has used his knowledge and wide range of skills to develop tailored methodologies and systems for a wide range of clients from County Councils, Financial Institutions, Telecoms Companies, the Transport Industry and NHS Trusts to name but a few. Nick uses his unique mixture of insight and delivery to ensure that each organization is able to meet its future potential. He has the business acumen to identify client’s real business needs and then is able to give them the knowledge and implementation skills to go ahead and make a difference in their everyday working environment. Nick is a PPM Specialist – Certified in PRINCE2®,; MSP; MoR, Change, AgilePM and MoP.

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